Terms for organizers and bars

The organizer is whoever creates an event and sells its tickets: the bar itself, an association, a company or a promoter. The organizer is the seller of the ticket within the meaning of the Consumer Protection Act. It answers for the content of the event, its cancellation, refunds and, where one is needed, the reunion permit.

The bar holds its liquor permit issued by the Régie des alcools, des courses et des jeux (RACJ). It alone is responsible for its operation: capacity, minors, opening hours, responsible service, security and alcohol advertising.

Hostasoirée is software and a technical intermediary. It does not organize any event, does not sell alcohol, and is neither the bar nor the organizer. When one organization is both the bar and the organizer, it takes on both roles.

By publishing a paid event, the organizer mandates Hostasoirée to collect the ticket price on its behalf. Hostasoirée acts as billing agent: it receives the buyer's payment, records it to the organizer's account and pays out the amounts due under the "Payouts" section.

Payment made by the buyer to Hostasoirée discharges the buyer toward the organizer, as if the buyer had paid the organizer directly.

The organizer remains the seller. The receipt and confirmation sent to the buyer name it as such. Hostasoirée does not buy tickets and does not resell them.

On each paid ticket, Hostasoirée charges a service fee of 8% of the ticket price plus $0.75 per ticket. This fee is paid by the buyer: it is included in the displayed price, which is the all-in price the buyer pays, sales taxes excepted.

Free tickets carry no fee.

Service fees are subject to GST and QST when Hostasoirée is registered; the taxes are then added to the fee, not deducted from the organizer's price.

The organizer sets the price it wishes to receive per ticket. The platform computes and displays the all-in price before tickets go on sale. Once displayed to the buyer, the amount no longer changes for that sale.

Access to the bar's tools (listing, calendar, bookings, guest book, run sheet) is subject to a subscription of $99 per month or $990 per year, plus taxes. Amounts are in Canadian dollars.

Every new subscription starts with a 30-day free trial. Nothing is charged before the end of the trial. The bar may cancel during the trial without owing anything.

The subscription renews automatically each period. The bar may cancel at any time from its settings; cancellation takes effect at the end of the period already paid, which is not refunded, unless the law provides otherwise.

Any change to the subscription price is announced by email at least 30 days before it applies, and never during a period already paid.

Selling tickets does not require a subscription for an association, a company or a promoter: only service fees apply.

Amounts collected for an event, less service fees and refunds already made, are paid to the organizer's payout account starting the day after the event. The time for funds to arrive then depends on the payment provider and the organizer's bank, generally two to seven business days.

The organizer provides and keeps up to date its payout details with the payment provider. Without a valid payout account, funds are held until there is one.

Hostasoirée may hold all or part of a payout, for as long as reasonably necessary, in the following cases: a dispute or claim from buyers, a pending chargeback, reasonable suspicion of fraud, cancellation or postponement of the event, or a requirement of the payment provider or an authority. The organizer is informed, with the reason.

A detailed statement for each event (tickets sold, fees, refunds, amount paid out) is available in the organizer's workspace.

The organizer sets the refund policy of its event before tickets go on sale. It is shown to the buyer before payment and cannot be tightened for tickets already sold.

If the organizer cancels the event, it must refund each buyer in full, service fees included, without the buyer having to ask. Hostasoirée issues these refunds on the organizer's behalf as soon as the cancellation is recorded.

Refunds, chargebacks accepted by the payment provider and the related fees are borne by the organizer. They are deducted from the amounts collected for the event, then from its upcoming payouts; if nothing remains to deduct, Hostasoirée invoices the amount, payable within 30 days.

When a buyer requests a refund to which they are entitled by law and the organizer has not issued it within 15 days, Hostasoirée may issue it on the organizer's behalf on the same terms.

Service fees and the subscription are invoiced by Hostasoirée. When it is registered for GST and QST, those taxes are added and its registration numbers appear on the invoice.

The ticket price is the organizer's. If the organizer is registered for GST and QST, it enters its registration numbers in its settings; the platform then adds the taxes to the ticket, shows them to the buyer and prints them on the receipt in the organizer's name. If no number is provided, no tax is added to the ticket.

The organizer alone is responsible for reporting and remitting taxes on its ticket sales, and for the accuracy of the numbers it provides.

The bar declares that it holds a valid RACJ liquor permit for the room it lists and undertakes to comply with its conditions. When an event requires a reunion permit, the organizer obtains it before the event.

Event descriptions, ticket names and any communication through the platform comply with the rules on advertising alcoholic beverages. In particular, the words "open bar", "all you can drink", "free", "unlimited", and any promotion that ties a ticket purchase to a quantity of alcohol or encourages fast or excessive drinking, are prohibited.

Hostasoirée may refuse, edit or remove an event or text contrary to these rules, without compensation. It has no obligation to review every publication; the fact that a text stayed online does not engage its liability.

The organizer and the bar are exclusively responsible for admission at the door: checking age and identity when the event is 18+, respecting the room's authorized capacity, the safety of people, responsible service and closing hours.

The platform provides tools (named ticket, displayed minimum age, ticket counter, attendance list). These tools do not replace door control and do not stand in for it.

The organizer does not put on sale more tickets than the capacity agreed with the bar.

The organizer describes its event faithfully: date, times, venue and address, price, minimum age, refund policy, what is included. It states its name or business name and, where it has one, its address. This information is shown to the buyer before payment, as the law requires.

A change of date or venue after tickets go on sale is communicated to buyers without delay, with the option of a refund under the Purchase terms.

The organizer receives the information needed to run the event: the buyer's name, email, tickets bought, attendance at the door. It uses them for that event only: admission control, notice of a change, refund.

Any commercial message to a buyer (announcing a next event, a newsletter) requires the buyer's separate consent, given through a box that is not pre-checked, and a one-click way to unsubscribe. The platform collects this consent at purchase and passes it to the organizer; without it, the organizer does not write.

The organizer is responsible for its use of this information, in particular under the Act respecting the protection of personal information in the private sector and Canada's Anti-Spam Legislation. It protects it, does not sell it and deletes it when it is no longer needed.

A bar that keeps a guest book on the platform is responsible for the information it records there.

Hostasoirée may suspend an event, a payout or an account in case of breach of these terms, repeated buyer claims, reasonable suspicion of fraud or a requirement of an authority. The organizer is informed with the reason and may respond.

Either party may close the account at any time. Events on sale are completed or cancelled with a full refund to buyers, at the organizer's choice. Obligations arising before closure (payouts, refunds, amounts due) survive.

On closure, the organizer may export its data for 30 days; accounting records are kept for as long as the law requires.

The organizer and the bar alone answer for the event and everything connected to it. They take on claims from buyers, third parties or authorities related to the event, the venue, alcohol, minors, security or published content, and indemnify Hostasoirée for amounts it would have to pay as a result, except where those result from its own fault.

Toward an organizer or a bar, Hostasoirée's liability is limited, to the extent permitted by law, to the fees and subscriptions paid to it in the twelve months before the event in question. This limit does not apply to intentional or gross fault.

The Terms of use apply to everything this document does not cover: Québec law, Montréal courts, changes to the terms, language.

For any question, write to [SENSITIVE].